0001023731-24-000073 | 10-Q | XBRL Viewer

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REVENUE RECOGNITION

3 Months Ended

Jun. 30, 2024

Revenue from Contract with Customer [Abstract]

REVENUE RECOGNITION

Disaggregation of Revenue

The Company disaggregates its revenue by geographic region. See Note 1 2, Geographical Information.

Contract Balances

The following table provides amounts of contract assets and deferred revenue from contracts with customers (in thousands):


	June 30, 2024		March 31, 2024
Contract assets, current (component of Other current assets)	$	10,143	$	9,453
Contract assets, non-current (component of Other assets)	7,617		7,879
Deferred revenue, current	33,701		34,325
Deferred revenue, non-current	7,659		7,810

Contract assets are recorded for contract consideration not yet invoiced but for which the performance obligations are completed. Contract assets, net of allowances for credit losses, are included in other current assets or other assets in the Company's consolidated balance sheets, depending on if their reduction will be recognized during the succeeding twelve-month period or beyond. The allowance applied to our contract assets as of March 31, 2024 and 2023 and the activity in this account, including the current-period provision for expected credit losses for the three months ended June 30, 2024 and 2023, were not material.

The change in contract assets was primarily driven by obligations that were completed during the quarter that the Company had not yet been invoiced for. During the three months ended June 30, 2024 and 2023, the Company recognized revenues of approximately $15.5 million and $16.9 million that were included in deferred revenue at the beginning of the fiscal year, respectively.

Remaining Performance Obligations

The Company's subscription terms typically range from one to five years. Contract revenue from the remaining performance obligations that had not yet been recognized as of June 30, 2024 was approximately $780.0 million. This amount excludes contracts with an original expected length of less than one year. The Company expects to recognize revenue on approximately 86% of the remaining performance obligations over the next 24 months and approximately 14% over the remainder of the subscription period.

Deferred Sales Commission Costs

Amortization of deferred sales commission costs for the three months ended June 30, 2024 and 2023 was approximately $9.8 million and $10.0 million, respectively.

STOCK-BASED COMPENSATION AND STOCKHOLDERS' EQUITY - Narrative (Details) - USD ($) shares in Millions, $ in Millions	3 Months Ended	12 Months Ended
	Jun. 30, 2024	Mar. 31, 2024	May 26, 2022
Restricted stock units and Performance stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unamortized stock-based compensation expense	$ 33.4
Weighted Average Remaining Contractual Term (in Years)	1 year 9 months 3 days	1 year 9 months
Performance stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unamortized stock-based compensation expense	$ 2.6
Weighted Average Remaining Contractual Term (in Years)	1 year 3 months 18 days	1 year 1 month 28 days
Minimum \| Performance stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period	1 year
Maximum \| Performance stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period	3 years
2022 Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of shares reserved for future issuance (in shares)			8.0
Expiration period	10 years
Number of shares available for future grant (in shares)	0.3
2022 Plan \| Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period	3 years
2022 Plan \| Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period	4 years
Employee Stock Purchase Plan \| Employee stock
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unamortized stock-based compensation expense	$ 1.2
Weighted average period of recognition for unrecognized compensation expense	1 month 6 days
Employee Stock Purchase Plan \| Employee stock option
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of shares reserved for future issuance (in shares)	2.7

FINANCIAL STATEMENT COMPONENTS - Schedule of Allowance for Credit Loss (Details) - USD ($) $ in Thousands	3 Months Ended	12 Months Ended
	Jun. 30, 2024	Mar. 31, 2024
Credit Losses
Beginning balance	$ (2,746)	$ (3,644)
Release (reserve)	550	(1,969)
Write-offs	302	2,867
Ending balance	(1,894)	(2,746)
Sales Reserves
Beginning balance	(2,502)	(3,218)
Release (reserve)	(439)	(3,581)
Write-offs	1,175	4,297
Ending balance	$ (1,766)	$ (2,502)

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jun. 30, 2024	Mar. 31, 2024
Current assets:
Cash and cash equivalents	$ 130,764	$ 116,262
Restricted cash	461	356
Short-term investments	0	1,048
Accounts receivable, net	59,205	58,979
Deferred sales commission costs	34,625	35,933
Other current assets	32,723	35,258
Total current assets	257,778	247,836
Property and equipment, net	51,400	53,181
Operating lease, right-of-use assets	35,933	35,924
Intangible assets, net	81,618	86,717
Goodwill	266,399	266,574
Restricted cash, non-current	0	105
Deferred sales commission costs, non-current	49,199	52,859
Other assets, non-current	13,412	12,783
Total assets	755,739	755,979
Current liabilities:
Accounts payable	51,727	48,862
Accrued and other liabilities	75,369	78,102
Operating lease liabilities	11,564	11,295
Deferred revenue	33,701	34,325
Total current liabilities	172,361	172,584
Operating lease liabilities, non-current	55,179	56,647
Deferred revenue, non-current	7,659	7,810
Convertible senior notes, non-current	198,033	197,796
Term loan	212,718	211,894
Other liabilities, non-current	5,201	7,290
Total liabilities	651,151	654,021
Commitments and contingencies (Note 7)
Stockholders' equity:
Preferred stock: $0.001 par value, 5,000,000 shares authorized, none issued and outstanding as of June 30, 2024 and March 31, 2024	0	0
Common stock: $0.001 par value, 300,000,000 shares authorized, 127,962,761 shares and 125,193,573 shares issued and outstanding as of June 30, 2024 and March 31, 2024, respectively	128	125
Additional paid-in capital	987,171	973,895
Accumulated other comprehensive loss	(11,912)	(11,553)
Accumulated deficit	(870,799)	(860,509)
Total stockholders' equity	104,588	101,958
Total liabilities and stockholders' equity	$ 755,739	$ 755,979

INCOME TAXES (Details)	3 Months Ended
INCOME TAXES (Details)	Jun. 30, 2024	Jun. 30, 2023
Income Tax Disclosure [Abstract]
Effective income tax rate	(7.00%)	(10.40%)

RELATED PARTY TRANSACTIONS	3 Months Ended
RELATED PARTY TRANSACTIONS	Jun. 30, 2024
Related Party Transactions [Abstract]
RELATED PARTY TRANSACTIONS	RELATED PARTY TRANSACTIONSThe Company has been doing business with an outside sales and marketing vendor since December 2017, which became a related party in July 2022 when a member of the Company's board of directors joined the vendor's board of directors. The Company has a two-year contract with this vendor valued at $1.4 million and paid $0.2 million during the three months ended June 30, 2024

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Jun. 30, 2024	Jun. 30, 2023
Pay vs Performance Disclosure
Net loss	$ (10,290)	$ (15,327)

SUBSEQUENT EVENTS (Details) - USD ($) $ in Thousands			3 Months Ended
SUBSEQUENT EVENTS (Details) - USD ($) $ in Thousands	Aug. 05, 2024	Jul. 11, 2024	Sep. 30, 2024	Jun. 30, 2024	Mar. 31, 2024	Jun. 30, 2023
Subsequent Event [Line Items]
Cash and cash equivalents				$ 130,764	$ 116,262	$ 122,229
Delayed Draw Term Loan Facility \| Line of credit \| Secured debt \| Forecast
Subsequent Event [Line Items]
Debt instrument, basis spread on variable rate			3.00%
Subsequent event \| Delayed Draw Term Loan Facility \| Line of credit \| Secured debt
Subsequent Event [Line Items]
Debt instrument, face value		$ 200,000
Repayments of principal year 2025		22,500
Repayments of principal year 2026		37,500
Repayments of principal year 2027		47,500
Repayments of principal is due before or upon 2028		$ 92,500
Cash and cash equivalents	$ 29,000
Debt prepayment cost	$ 225,000
Subsequent event \| Delayed Draw Term Loan Facility \| Line of credit \| Secured debt \| Margin one
Subsequent Event [Line Items]
Debt instrument, basis spread on variable rate		2.50%
Subsequent event \| Delayed Draw Term Loan Facility \| Line of credit \| Secured debt \| Margin two
Subsequent Event [Line Items]
Debt instrument, basis spread on variable rate		2.75%
Subsequent event \| Delayed Draw Term Loan Facility \| Line of credit \| Secured debt \| Margin three
Subsequent Event [Line Items]
Debt instrument, basis spread on variable rate		3.00%

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	3 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Cash flows from operating activities:
Net loss	$ (10,290)	$ (15,327)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation	1,908	2,126
Amortization of intangible assets	5,099	5,099
Amortization of capitalized internal-use software costs	3,758	5,282
Amortization of debt discount and issuance costs	1,062	1,109
Amortization of deferred sales commission costs	9,838	10,019
Allowance for credit losses	334	490
Operating lease expense, net of accretion	3,165	2,507
Stock-based compensation expense	12,801	18,195
Loss on debt extinguishment	0	1,766
(Gain) loss on remeasurement of warrants	(1,747)	250
Other	581	(184)
Changes in assets and liabilities:
Accounts receivable, net	(732)	(3,397)
Deferred sales commission costs	(4,803)	(7,209)
Other current and non-current assets	(658)	2,327
Accounts payable and accruals	(1,413)	(2,084)
Deferred revenue	(755)	5,504
Net cash provided by operating activities	18,148	26,473
Cash flows from investing activities:
Purchases of property and equipment	(382)	(186)
Capitalized internal-use software costs	(3,025)	(3,488)
Purchase of investments	0	(3,093)
Purchase of cost investment	(771)	0
Maturities of investments	1,048	13,559
Net cash (used in) provided by investing activities	(3,130)	6,792
Cash flows from financing activities:
Repayment of principal on term loan	0	(25,000)
Other financing activities	(352)	0
Net cash used in financing activities	(352)	(25,000)
Effect of exchange rate changes on cash	(164)	2,218
Net increase in cash and cash equivalents	14,502	10,483
Cash, cash equivalents and restricted cash, beginning of year	116,723	112,729
Cash, cash equivalents and restricted cash, end of year	131,225	123,212
Supplemental information:
Interest paid	6,707	4,919
Income taxes paid	479	336
Payables and accruals for property and equipment	3,574	37
Reconciliation of cash, cash equivalents, and restricted cash at the end of the period:
Cash and cash equivalents	130,764	122,229
Restricted cash	461	165
Restricted cash, non-current	0	818
Total cash, cash equivalents and restricted cash	$ 131,225	$ 123,212

CONVERTIBLE SENIOR NOTES AND TERM LOAN - Term Loan and Warrants (Details) - USD ($) $ / shares in Units, $ in Thousands, shares in Millions	May 09, 2023	Aug. 03, 2022	Jun. 30, 2024	Mar. 31, 2024
Debt Instrument [Line Items]
Fair value of the warrants at issuance			$ 1,574	$ 3,321
Term Loan \| Loans payable
Debt Instrument [Line Items]
Debt instrument, face value			$ 225,000	$ 225,000
Debt instrument, basis spread on variable floor rate		1.00%
Debt instrument, credit spread adjustment		0.10%
Debt instrument, basis spread on variable rate		6.50%
Debt instrument, effective interest rate			11.90%
Repayments of debt	$ 25,000
Interest paid	$ 200
Credit Agreement \| Loans payable
Debt Instrument [Line Items]
Warrant of shares (in shares)		3.1
Warrants and rights outstanding, term		5 years
Exercise price of warrants (in dollars per share)		$ 7.15
Credit Agreement \| Loans payable \| Common Stock
Debt Instrument [Line Items]
Percentage of premium over closing price		27.50%
EGHT Term Loan
Debt Instrument [Line Items]
Debt Instrument Prepayment Fee Percentage	2.00%

LEASES - Schedule of Supplemental Cash Flow Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Leases [Abstract]
Cash outflows from operating leases	$ 3,742	$ 3,640
Right-of-use assets obtained in exchange for operating lease obligations	$ 1,954	$ 0

NET LOSS PER SHARE - Basic and Diluted Net Loss Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Earnings Per Share [Abstract]
Net loss, basic	$ (10,290)	$ (15,327)
Net loss, diluted	$ (10,290)	$ (15,327)
Weighted average common shares outstanding - basic (in shares)	125,999	116,777
Weighted average common shares outstanding - diluted (in shares)	125,999	116,777
Net loss per share:
Basic (in dollars per share)	$ (0.08)	$ (0.13)
Diluted (in dollars per share)	$ (0.08)	$ (0.13)

COMMITMENTS AND CONTINGENCIES	3 Months Ended
COMMITMENTS AND CONTINGENCIES	Jun. 30, 2024
Commitments and Contingencies Disclosure [Abstract]
COMMITMENTS AND CONTINGENCIES	COMMITMENTS AND CONTINGENCIES Indemnifications In the normal course of business, the Company may agree to indemnify other parties, including customers, lessors, and parties to other transactions with the Company with respect to certain matters, such as breaches of representations or covenants or intellectual property infringement or other claims made by third parties. These agreements may limit the time within which an indemnification claim can be made and the amount of the claim. In addition, the Company has entered into indemnification agreements with its officers and directors. It is not possible to determine the maximum potential amount of the Company's exposure under these indemnification agreements due to the limited history of prior indemnification claims and the unique facts and circumstances involved in each agreement. Historically, payments made by the Company under these agreements have not had a material impact on the Company's operating results, financial position, or cash flows. Under some of these agreements, however, the Company's potential indemnification liability may not have a contractual limit. Operating Leases The Company's lease obligations consist of the Company's principal facility and various leased facilities under operating lease agreements. During the three months ended June 30, 2024, a material international operating lease commenced related to an international office building. See Note 6, Leases, in the Company's Annual Report on Form 10-K for more information on the Company's leases and the future minimum lease payments. Purchase Obligations The Company's purchase obligations include contracts with third-party customer support vendors and third-party network service providers. These contracts include minimum monthly commitments and the requirements to maintain the service level for several months. During the three months ended June 30, 2024, there have been no material changes to our purchase obligations from those disclosed in Note 7, Commitments and Contingencies in the notes to the consolidated financial statements included in our Form 10-K. Legal Proceedings The Company may be involved in various claims, lawsuits, investigations, and other legal proceedings, including intellectual property, commercial, regulatory compliance, securities, and employment matters that arise in the normal course of business. The Company determines whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. The Company regularly evaluates current information to determine whether any accruals should be adjusted and whether new accruals are required. Actual claims could settle or be adjudicated against the Company in the future for materially different amounts than the Company has accrued due to the inherently unpredictable nature of litigation. Legal costs are expensed as incurred. The Company believes it has recorded adequate provisions for any such lawsuits and claims and proceedings as of June 30, 2024. The Company believes that damage amounts claimed in these matters are not meaningful indicators of potential liability. Some of the matters pending against the Company involve potential compensatory, punitive, or treble damage claims or sanctions, that, if granted, could require the Company to pay damages or make other expenditures in amounts that could have a material adverse effect on its consolidated financial statements. Given the inherent uncertainties of litigation, the ultimate outcome of the ongoing matters described herein cannot be predicted, and the Company believes it has valid defenses with respect to the legal matters pending against it. Nevertheless, the consolidated financial statements could be materially adversely affected in a particular period by the resolution of one or more of these contingencies. State and Local Taxes and Surcharges From time to time, the Company has received inquiries from a number of state and local taxing agencies with respect to the remittance of sales, use, telecommunications, excise, and income taxes. Several jurisdictions currently are conducting tax audits of the Company's records. The Company collects or has accrued amounts for taxes that it believes are required to be remitted. The amounts that have been remitted have historically been within the accruals established by the Company. The Company adjusts its accrual when facts relating to specific exposures warrant such adjustment. The Company periodically reviews the taxability of its services and determined that certain services may be subject to sales, use, telecommunications or other similar indirect taxes in certain jurisdictions. A similar review was performed on the taxability of services provided by Fuze, Inc., and it was determined that certain services may be subject to sales, use, telecommunications or other similar indirect taxes in certain jurisdictions. Accordingly, the Company recorded contingent indirect tax liabilities. As of June 30, 2024 and March 31, 2024, the Company had accrued contingent indirect tax liabilities of $13.3 million and $19.2 million, respectively. FCC Investigation of 8x8, Inc. and Fuze, Inc. On November 17, 2023, the Company received a letter of inquiry from the Enforcement Bureau of the Federal Communications Commission (the “FCC”) requesting certain information and supporting documents related to an investigation of potential violations by 8x8 and Fuze in connection with certain prior period regulatory filings and payments. The Company has cooperated with the FCC in this matter and responded to the letter of inquiry. If the FCC were to pursue separate action against the Company, the FCC could seek to fine or impose regulatory penalties or civil liability on the Company. The Company received a Universal Service Administrative Company ("USAC") letter dated February 1, 2024 rejecting Fuze’s previously filed 499-A returns for calendar years 2021 and 2022 and informing the Company that USAC would apply the safe harbor to Fuze revenues for those years for assessing Universal Service Fund ("USF") payments. The Company subsequently received an invoice from USAC dated March 22, 2024 in the amount of $14.9 million for additional USF fees owed for those calendar years by Fuze, Inc. The Company has since refiled the 499-A returns for calendar years 2021 and 2022 for Fuze, Inc. and recorded an additional liability of $5.6 million, which the Company paid on April 12, 2024. The Company submitted an appeal to USAC of the remaining amount of the invoice dated March 22, 2024 on April 15, 2024. USAC notified the Company on May 8, 2024 that it accepted the revised 499-A filings for calendar years 2021 and 2022 for Fuze, Inc. The FCC's investigation of this matter is ongoing and the Company continues to cooperate with the FCC regarding it.

Cover Page - shares	3 Months Ended
Cover Page - shares	Jun. 30, 2024	Jul. 31, 2024
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Jun. 30, 2024
Document Transition Report	false
Entity File Number	001-38312
Entity Registrant Name	8x8, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	77-0142404
Entity Address, Address Line One	675 Creekside Way
Entity Address, City or Town	Campbell
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	95008
City Area Code	408
Local Phone Number	727-1885
Title of 12(b) Security	COMMON STOCK, PAR VALUE $0.001 PER SHARE
Trading Symbol	EGHT
Security Exchange Name	NASDAQ
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	true
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		128,330,234
Entity Central Index Key	0001023731
Amendment Flag	false
Current Fiscal Year End Date	--03-31
Document Fiscal Period Focus	Q1
Document Fiscal Year Focus	2025

INTANGIBLE ASSETS AND GOODWILL - Schedule of Future Amortization of Intangibles (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Mar. 31, 2024
Goodwill and Intangible Assets Disclosure [Abstract]
Remainder of 2025	$ 13,997
2026	13,895
2027	11,757
2028	11,044
2029 and thereafter	30,925
Total	$ 81,618	$ 86,717

LEASES - Maturity of Lease Liabilities (Details) $ in Thousands	Jun. 30, 2024 USD ($)
Leases [Abstract]
Remainder of 2025	$ 10,698
2026	13,381
2027	12,050
2028	10,634
2029	10,476
Thereafter	18,433
Total lease payments	75,672
Less: imputed interest	(8,929)
Present value of lease liabilities	$ 66,743

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS - USD ($) $ in Thousands	3 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Statement of Comprehensive Income [Abstract]
Net loss	$ (10,290)	$ (15,327)
Other comprehensive income (loss), net of tax
Unrealized gain (loss) on investments in securities	(5)	290
Foreign currency translation adjustment	(354)	1,441
Comprehensive loss	$ (10,649)	$ (13,596)

RELATED PARTY TRANSACTIONS (Details) - USD ($) $ in Thousands	3 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Related Party Transaction [Line Items]
Related party transaction, amounts of transaction	$ 1,400
Sales and marketing	$ 67,106	$ 68,505
Related party
Related Party Transaction [Line Items]
Contract service period	2 years
Sales and marketing	$ 200

FAIR VALUE MEASUREMENTS - Cash, Cash Equivalents and Investments with Hierarchy (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Mar. 31, 2024	Jun. 30, 2023
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and cash equivalents	$ 130,764	$ 116,262	$ 122,229
Accumulated gross unrealized gain, before tax	0	0
Accumulated gross unrealized loss, before tax	0	(1)
Cash, cash equivalents and debt securities available-for-sale, amortized cost	131,225	117,772
Cash, cash equivalents and debt securities available-for-sale	131,225	117,771
Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Accumulated gross unrealized gain, before tax	0	0
Accumulated gross unrealized loss, before tax	0	0
Cash, cash equivalents and debt securities available-for-sale, amortized cost	120,113	91,576
Cash, cash equivalents and debt securities available-for-sale	120,113	91,576
Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Amortized Costs	11,112	26,196
Accumulated gross unrealized gain, before tax	0	0
Accumulated gross unrealized loss, before tax	0	(1)
Debt securities, available-for-sale	11,112	26,195
Cash and Cash Equivalents
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash, cash equivalents and debt securities available-for-sale	130,764	116,262
Cash and Cash Equivalents \| Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash, cash equivalents and debt securities available-for-sale	119,652	91,115
Cash and Cash Equivalents \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities, available-for-sale	11,112	25,147
Restricted Cash (Current)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash, cash equivalents and debt securities available-for-sale	461	461
Restricted Cash (Current) \| Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash, cash equivalents and debt securities available-for-sale	461	461
Restricted Cash (Current) \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities, available-for-sale	0	0
Short-Term Investments
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities, available-for-sale	0	1,048
Short-Term Investments \| Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities, available-for-sale	0	0
Short-Term Investments \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities, available-for-sale	0	1,048
Cash
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and cash equivalents	108,017	53,943
Cash and cash equivalents, fair value disclosure	108,017	53,943
Cash \| Cash and Cash Equivalents
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and cash equivalents	108,017	53,943
Cash \| Restricted Cash (Current)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and cash equivalents	0	0
Money market funds \| Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and cash equivalents	12,096	37,633
Cash and cash equivalents, fair value disclosure	12,096	37,633
Accumulated gross unrealized gain, before tax	0	0
Accumulated gross unrealized loss, before tax	0	0
Money market funds \| Cash and Cash Equivalents \| Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and cash equivalents	11,635	37,172
Money market funds \| Restricted Cash (Current) \| Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and cash equivalents	461	461
Money market funds \| Short-Term Investments \| Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities, available-for-sale	0	0
Term deposit \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and cash equivalents	11,112	25,147
Cash and cash equivalents, fair value disclosure	11,112	25,147
Accumulated gross unrealized gain, before tax	0	0
Accumulated gross unrealized loss, before tax	0	0
Term deposit \| Cash and Cash Equivalents \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and cash equivalents	11,112	25,147
Term deposit \| Restricted Cash (Current) \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and cash equivalents	0	0
Term deposit \| Short-Term Investments \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities, available-for-sale	$ 0	0
Commercial paper \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Amortized Costs		1,049
Accumulated gross unrealized gain, before tax		0
Accumulated gross unrealized loss, before tax		(1)
Debt securities, available-for-sale		1,048
Commercial paper \| Cash and Cash Equivalents \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities, available-for-sale		0
Commercial paper \| Restricted Cash (Current) \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities, available-for-sale		0
Commercial paper \| Short-Term Investments \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities, available-for-sale		$ 1,048

FAIR VALUE MEASUREMENTS - Narrative (Details) - USD ($) $ in Millions	Jun. 30, 2024	Mar. 31, 2024
Level 2 \| 2028 Notes \| Convertible debt
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value	$ 154.9	$ 161.7

CONVERTIBLE SENIOR NOTES AND TERM LOAN - Carrying Amount (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Mar. 31, 2024
Loans payable \| Term Loan
Debt Instrument [Line Items]
Principal	$ 225,000	$ 225,000
Unamortized debt discount and issuance costs	(12,282)	(13,106)
Net carrying amount	212,718	211,894
Convertible debt \| 2028 Notes
Debt Instrument [Line Items]
Principal	201,914	201,914
Unamortized debt discount and issuance costs	(3,881)	(4,118)
Net carrying amount	$ 198,033	$ 197,796

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Jun. 30, 2024
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

INTANGIBLE ASSETS AND GOODWILL - Schedule Of Intangibles (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Mar. 31, 2024
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 152,862	$ 152,865
Accumulated Amortization	(71,244)	(66,148)
Total	81,618	86,717
Developed technology
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	46,452	46,454
Accumulated Amortization	(38,938)	(36,823)
Total	7,514	9,631
Customer relationships
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	105,826	105,827
Accumulated Amortization	(31,722)	(28,741)
Total	74,104	77,086
Trade names and domains
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	584	584
Accumulated Amortization	(584)	(584)
Total	$ 0	$ 0

THE COMPANY AND SIGNIFICANT ACCOUNTING POLICIES (Policies)	3 Months Ended
	Jun. 30, 2024
Accounting Policies [Abstract]
Basis of Presentation and Consolidation	BASIS OF PRESENTATION AND CONSOLIDATION The accompanying condensed consolidated financial statements are unaudited and have been prepared in accordance with U.S. generally accepted accounting principles ("U.S. GAAP") and regulations of the Securities and Exchange Commission ("SEC") regarding interim financial reporting. Accordingly, certain information and disclosures normally included in the Company's annual consolidated financial statements prepared in accordance with U.S. GAAP have been condensed or omitted. These condensed consolidated financial statements should be read in conjunction with the Company's audited consolidated financial statements as of and for the fiscal year ended March 31, 2024 and notes thereto included in the Form 10-K. There were no material changes during the three months ended June 30, 2024 to the Company's significant accounting policies as described in the Form 10-K. The unaudited condensed consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation. The Company conducts its operations through one reportable segment. In the opinion of the Company's management, these condensed consolidated financial statements reflect all adjustments (consisting only of normal recurring adjustments) considered necessary for a fair statement of the Company's financial position, results of operations and cash flows for the periods presented. The results of operations for the interim periods presented are not necessarily indicative of the results to be expected for any subsequent quarter or for the entire year ending March 31, 2025. CHANGE IN REPORTING PRESENTATION Historically, cost of revenue and cost of other revenue have been presented within operating expenses. During the fourth quarter of fiscal 2024, the Company made voluntary changes in accounting presentation and reclassified prior period amounts to conform to current year presentation to separately state cost of revenue, cost of other revenue and recognize gross profit on the Company's condensed consolidated statement of operations.
Use of Estimates	USE OF ESTIMATES The preparation of the consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities and equity, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period. On an ongoing basis, the Company evaluates its estimates, including, but not limited to, those related to current expected credit losses, returns reserve for expected cancellations, fair value of and/or potential impairment of goodwill and value and useful life of long-lived assets (including intangible assets, right-of-use assets and cost investments), capitalized internal-use software costs, benefit period for deferred commissions, stock-based compensation, incremental borrowing rate used to calculate operating lease liabilities, income and sales tax liabilities, convertible senior notes and warrant fair value, litigation, and other contingencies. The Company bases its estimates on known facts and circumstances, historical experience, and various other assumptions. Actual results could differ from those estimates under different assumptions or conditions.
Recently Issued Accounting Pronouncements Not Yet Adopted	RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS NOT YET ADOPTED In November 2023, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") No. 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which requires disclosure of incremental segment information on an annual and interim basis. This ASU is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, and requires retrospective application to all prior periods presented in the financial statements. The Company is currently evaluating the impact that this guidance will have on the presentation of its condensed consolidated financial statements and accompanying notes. In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which expands disclosures in an entity’s income tax rate reconciliation table and disclosures regarding cash taxes paid both in the U.S. and foreign jurisdictions. The update will be effective for annual periods beginning after December 15, 2024. The Company is currently evaluating the impact that this guidance will have on the presentation of its condensed consolidated financial statements and accompanying notes. There have been no other recent accounting pronouncements, changes in accounting pronouncements or recently adopted accounting guidance during the three months ended June 30, 2024 that are of significance or potential significance to us.
Indemnifications	Indemnifications In the normal course of business, the Company may agree to indemnify other parties, including customers, lessors, and parties to other transactions with the Company with respect to certain matters, such as breaches of representations or covenants or intellectual property infringement or other claims made by third parties. These agreements may limit the time within which an indemnification claim can be made and the amount of the claim. In addition, the Company has entered into indemnification agreements with its officers and directors. It is not possible to determine the maximum potential amount of the Company's exposure under these indemnification agreements due to the limited history of prior indemnification claims and the unique facts and circumstances involved in each agreement. Historically, payments made by the Company under these agreements have not had a material impact on the Company's operating results, financial position, or cash flows. Under some of these agreements, however, the Company's potential indemnification liability may not have a contractual limit.

FAIR VALUE MEASUREMENTS - Summary of Assumptions Used in Determination of Fair Value (Details) $ in Thousands	Jun. 30, 2024 USD ($) yr	Mar. 31, 2024 USD ($) yr
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of the warrants \| $	$ 1,574	$ 3,321
Stock volatility
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Warrant, measurement input	0.727	0.872
Risk-free rate
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Warrant, measurement input	0.045	0.043
Expected term
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Warrants and rights outstanding, term	3 years 1 month 6 days	3 years 4 months 24 days

REVENUE RECOGNITION - Narrative (Details) - USD ($) $ in Millions	3 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Contract with customer, liability, revenue recognized	$ 15.5	$ 16.9
Revenue, remaining performance obligation, amount	780.0
Capitalized contract cost, amortization	$ 9.8	$ 10.0
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-07-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, percentage	86.00%
Revenue, remaining performance obligation, expected timing of satisfaction, period	24 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2026-07-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, percentage	14.00%
Revenue, remaining performance obligation, expected timing of satisfaction, period	36 months
Minimum
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Subscription term	1 year
Maximum
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Subscription term	5 years

REVENUE RECOGNITION - Contract Balances (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Mar. 31, 2024
Revenue from Contract with Customer [Abstract]
Contract assets, current (component of Other current assets)	$ 10,143	$ 9,453
Contract assets, non-current (component of Other assets)	7,617	7,879
Deferred revenue, current	33,701	34,325
Deferred revenue, non-current	$ 7,659	$ 7,810

INTANGIBLE ASSETS AND GOODWILL - Changes in Carrying Amount of Goodwill by Location (Details) $ in Thousands	3 Months Ended
	Jun. 30, 2024 USD ($)
Goodwill [Roll Forward]
Goodwill, beginning balance	$ 266,574
Foreign currency translation	(175)
Goodwill, ending balance	$ 266,399

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares	Jun. 30, 2024	Mar. 31, 2024
Stockholders' equity:
Preferred stock, par value (in dollars per share)	$ 0.001	$ 0.001
Preferred stock, shares authorized (in shares)	5,000,000	5,000,000
Preferred stock, shares issued (in shares)	0	0
Preferred stock, shares outstanding (in shares)	0	0
Common stock, par value per share (in dollars per share)	$ 0.001	$ 0.001
Common stock, shares authorized (in shares)	300,000,000	300,000,000
Common stock, shares issued (in shares)	127,962,761	125,193,573
Common stock, shares outstanding (in shares)	127,962,761	125,193,573

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Fuze	Common Stock	Common Stock Fuze	Additional Paid-in Capital	Additional Paid-in Capital Fuze	Accumulated Other Comprehensive Loss	Accumulated Deficit
Beginning balance (in shares) at Mar. 31, 2023			114,659,000
Beginning balance at Mar. 31, 2023	$ 99,906		$ 115		$ 905,635		$ (12,927)	$ (792,917)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock under stock plans, less withholding (in shares)			3,535,000
Issuance of common stock under stock plans, less withholding	0		$ 3		(3)
Stock-based compensation expense	18,559				18,559
Issuance of common stock under stock plans, less withholding, related to Fuze acquisition (in shares)				1,038,000
Issuance of common stock under stock plans, less withholding, related to Fuze Acquisition		$ 0		$ 1		$ (1)
Unrealized investment gain (loss)	290						290
Foreign currency translation adjustment	1,441						1,441
Net loss	(15,327)							(15,327)
Ending balance (in shares) at Jun. 30, 2023			119,232,000
Ending balance at Jun. 30, 2023	$ 104,869		$ 119		924,190		(11,196)	(808,244)
Beginning balance (in shares) at Mar. 31, 2024	125,193,573		125,194,000
Beginning balance at Mar. 31, 2024	$ 101,958		$ 125		973,895		(11,553)	(860,509)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock under stock plans, less withholding (in shares)			2,769,000
Issuance of common stock under stock plans, less withholding	0		$ 3		(3)
Stock-based compensation expense	13,279				13,279
Unrealized investment gain (loss)	(5)						(5)
Foreign currency translation adjustment	(354)						(354)
Net loss	$ (10,290)							(10,290)
Ending balance (in shares) at Jun. 30, 2024	127,962,761		127,963,000
Ending balance at Jun. 30, 2024	$ 104,588		$ 128		$ 987,171		$ (11,912)	$ (870,799)

FINANCIAL STATEMENT COMPONENTS - Schedule of Other Current Assets (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Mar. 31, 2024
Property, Plant and Equipment [Abstract]
Prepaid expense	$ 15,780	$ 18,172
Contract assets, current	10,143	9,453
Other current assets	6,800	7,633
Total other current assets	$ 32,723	$ 35,258